Deadshort Services Master Terms and Conditions
ABN 97 053 228 578 | Electrical Licence: PGE129480 | ARCtick: 48482 | Builders Licence: 331106
1. Definitions
“Deadshort Services” refers to Deadshort Electrical Pty Ltd, trading as Deadshort Services.
“Client” means the party engaging Deadshort Services.
“Services” means all trades and works provided by Deadshort Services, including but not limited to: Electrical, Air Conditioning & Refrigeration, Plumbing & Gas, Roof Plumbing, Fencing, Gates & Gardens, and Home Services.
“Agreement” refers to the terms herein, accepted by the Client upon engagement of services.
2. General Conditions of Engagement
These Terms apply to all quotes, service calls, and projects unless expressly varied in writing.
Each individual quote provided by Deadshort Services forms part of this Agreement and includes specific terms and conditions relating to that particular job, including but not limited to pricing, deposits, scope of work, and timelines.
By accepting a quote, the Client agrees to be bound by both the specific terms outlined in that quote and these overarching Terms & Conditions of Trade.
A signed quote, verbal approval, or acceptance of service constitutes binding acceptance of these Terms.
3. Payment Terms
Standard terms are strictly 30 calendar days from invoice date.
Deadshort reserves the right to place accounts on hold without notice where invoices exceed 30 days overdue.
Deposits:
Standard: 50% deposit required upon acceptance of quote, prior to purchase of materials or scheduling works.
Fencing & Special Order Works: 40% deposit applies.
Larger Projects: Up to 60% deposit may be required depending on labour scheduling, scope, or material procurement.
Deposits are non-refundable once materials are ordered or labour scheduled.
Remaining balances are due as per agreed progress stages or upon completion, payable directly to Deadshort Services or its authorised tradesperson.
Credit Card & Merchant Fees: Any surcharges applied by merchant gateways (Square, Stripe, PayPal, etc.) will be passed on to the Client and disclosed at payment.
4. Late Payments, Fees & Debt Recovery
Late Fee: 2% per month (compounded monthly) on overdue balances.
Debt Recovery: All costs and expenses incurred in recovering overdue amounts (including but not limited to legal costs on a full indemnity basis, court costs, debt collection fees, administrative charges, and accrued interest) are recoverable from the Client.
Right of Entry: Deadshort may reclaim supplied goods and materials still in possession of the Client in the event of non-payment.
5. Title & Risk
Title to all materials and goods remains with Deadshort until full payment is received.
Risk passes to the Client upon delivery or installation.
6. Access, Delays & Site Conditions
Client is responsible for providing clear access and safe working conditions.
Additional charges may apply for delays due to blocked access, unsafe conditions, or rescheduling.
Scheduling & Materials: Once a deposit is received, materials are ordered. Deadshort will then contact the Client to schedule installation at the next available mutually agreeable time.
Underground Services: Client must provide accurate Ground Penetrating Radar (GPRS) or other utility location reports where applicable. Deadshort accepts no liability for underground damage if surveys are not supplied or hazards not disclosed.
7. Variations, Scope & Cancellations
Variations to scope will be charged accordingly.
Deadshort may suspend works pending variation approval if unforeseen conditions arise.
Quoted Scope of Work:
All quotes are based on internal estimates of labour, materials, and time required.
The quoted price is final and non-negotiable once accepted.
Quotes remain valid for 30 days from issue unless otherwise stated in writing.
Any variation, addition, or change will be charged at Deadshort’s standard rates or by separate quotation.
Cancellations:
Must be submitted in writing.
Deposits are non-refundable once materials have been purchased or labour scheduled.
8. Trade Discipline-Specific Terms
8.1 Electrical Services
All works under SA licence PGE129480, in compliance with the Electrical Safety Act 2022 (SA) and AS/NZS 3000 Wiring Rules.
Switchboard and commercial installations will comply with distributor rules (SAPN, etc.).
Electrical safety certificates issued as required by law.
8.2 Air Conditioning & Refrigeration
Deadshort holds ARCtick licence #48482.
Installations comply with AS/NZS 5149 and relevant energy standards.
Warranty may be voided by third-party interference.
Systems include commissioning, balancing, and verification.
8.3 Plumbing & Gas
Works carried out by licensed personnel in accordance with the Plumbing Code of Australia, SA Water regulations, and AS/NZS 5601 (Gas).
Hydro-jetting clears blockages but does not guarantee permanent resolution unless recommended repairs are approved.
Gas leak testing, appliance certification, and safety checks follow regulatory requirements.
8.4 Roof Plumbing
Works comply with the Building Code of Australia and SA licensing standards.
Flood leak testing, tile bedding, and re-pointing conducted with compatible materials.
Emergency Make-Safes: Temporary stabilisation only — patching, tarping, debris removal. Additional costs apply for permanent repairs.
Deadshort is not liable for deterioration occurring after Make-Safe unless due to negligence.
8.5 Fencing, Gates & Gardens
Works comply with boundary regulations, fencing codes, and Dial Before You Dig.
Deposits: 40% required prior to commencement (non-refundable once materials are ordered or labour allocated).
Approvals: Client is responsible for all council approvals and permits.
Variations: Any changes require written approval and may cause additional charges or revised timelines.
Ground Conditions: Abnormal conditions (rock, hard soil, subsurface issues) may incur extra costs.
Split Quotes: Not provided for shared fences; the initial Client is responsible for cost recovery from neighbours.
Underground Services: Clients must supply GPRS or utility reports. Deadshort accepts no liability for damages if not provided. Optional $390 survey fee is available, shifting liability to Deadshort for unidentified services.
Cancellations: Must be in writing. Deposits become non-refundable once materials are purchased or labour scheduled.
Insurance: Deadshort carries public liability insurance but is not liable for delays outside its control (council, weather, access).
Warranty: 12-month workmanship warranty applies.
Payment: 40% deposit upfront, 60% balance on completion.
Colour Matching: Reasonable efforts will be made to match fencing colours, but variations due to weathering/fading are not defects.
Boundary Identification: Client is responsible for confirming legal boundaries. Deadshort accepts no liability for disputes arising from incorrect information.
Fence Alignment Disclaimer: Deadshort installs fences in line with existing unless instructed otherwise in writing. Liability for disputes rests with the Client.
8.6 Home Services (General Building Works)
Works comply with the Building Work Contractors Act 1995 (SA).
Structural findings during cosmetic works will be reported and may require variations.
Workmanship warranty in line with Consumer and Business Services (CBS) standards.
9. Warranty
Lifetime Workmanship warranty on the direct installation works of a Deadshort Services employee should it be found to be faulty indirect failures are not covered.
Product warranties subject to manufacturer terms.
Warranty details available on request.
Warranty void if third parties alter, tamper, or interfere with installed works.
10. Limitation of Liability
Deadshort Services carries public liability insurance covering damages directly arising from its works.
Liability limited to re-performing services or refunding fees paid, at Deadshort’s discretion.
Deadshort is not liable for indirect, consequential, or economic loss unless required by law.
11. Dispute Resolution
All disputes must be submitted in writing.
Parties agree to attempt resolution before escalating to legal proceedings.
Unresolved disputes fall under the jurisdiction of South Australian courts.
12. Termination
Deadshort may suspend or terminate services without notice if the Client breaches these Terms, fails to pay, or creates an unsafe/hostile environment.
13. Governing Law
This Agreement is governed by the laws of South Australia.
All legal proceedings must be initiated in SA jurisdiction.
14. Insolvency & Force Majeure
14.1 Insolvency of the Client
If the Client becomes bankrupt, enters administration/liquidation, or becomes insolvent:
Deadshort may suspend or cancel works immediately.
All outstanding amounts become payable immediately.
Deadshort may recover any supplied materials or equipment from site.
14.2 Insolvency of Deadshort Services
If Deadshort enters insolvency, administration, or liquidation:
Works in progress may be paused or cancelled under the Corporations Act 2001 (Cth).
Prepayments or deposits may be subject to administrator rules and are not guaranteed refundable.
Clients will be formally notified by appointed administrators.
14.3 Force Majeure
Deadshort is not liable for delays or failures caused by events beyond its control (natural disasters, pandemics, strikes, war, government action, supply chain disruption).
Payment obligations for completed works remain enforceable.
15. Acceptance
By signing a quote, providing verbal approval, or otherwise engaging Deadshort Services, the Client confirms they have read, understood, and agreed to the attached quote, pricing, and these Terms & Conditions.
The full Master Terms & Conditions are available on request or at [insert website link].
16. Membership Program Terms & Conditions
16.1 Eligibility
Membership available exclusively to domestic clients following completion of a first trade service job.
Not available to commercial or business clients.
16.2 Member Benefits
Members receive 10% discount on eligible trade services, capped at $4,000 per invoice (incl. GST).
Discount applies to labour and materials only — not third-party costs, council fees, or special-order materials unless agreed in writing.
16.3 Transfer & Portability
Membership is non-transferable.
Benefits may be applied to different residential properties owned or occupied by the member, provided they remain the Client of record.
16.4 Exclusions
Discounts cannot be combined with other promotions or package pricing unless expressly stated.
Benefits do not apply to past jobs, subcontracted services, or third-party vendor works.
16.5 Communications & Offers
Members may receive exclusive offers with separate conditions.
By joining, members agree to receive communications unless they opt out.
16.6 Modification or Termination
Deadshort Services reserves the right to modify, suspend, or terminate membership benefits or the program at its discretion.
Abuse of benefits (e.g., repeated cancellations) may result in revocation.
16.7 Relationship to Master Terms
Membership Terms are supplementary to the Master Terms & Conditions.
In case of conflict, the Master Terms take precedence unless expressly varied in writing.
Should you require any further clarification free free to Call us on 84100887 or email here
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